3503134 - Calendar is not Visible in Mobile App

Calendar is not visible in the menu of the mobile app.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP Service Cloud v2
• SAP Sales Cloud v2

1. Open the Sales Cloud App;
2. Go to the menu;
3. The calendar option is not appearing.

It's missing a configuration for the business role.

1. As an Admin, in the desktop, access "Settings" > "All Settings"

2. Look for "Roles" 

3.  Select the one assigned to the user affected.

4. In the "App List" section, search for "sap.crm.service.calendarService" and enable the App "Calendar".

After enabling it, the Calendar should be appearing in the App.

Calendar, Mobile, App, Scheduler, View , KBA , CEC-CRM-MOB-ADM , Mobile Administration for SAP Sales/Service Cloud , Problem