Symptom
You are using the standard SuccessFactors to Workforce integration on CPI and the emails are not replicating to Workforce.
The email data is properly returning in the Compound Employee API payloads from SuccessFactors, but still it does not replicate to Workforce.
Environment
- SAP SuccessFactors HCM suite
- CPI
- Packaged Integration - SF EC to WFS
Resolution
Please make sure that the package below is properly deployed in your CPI tenant:
- Packaged ValueMapping - SF EC to WFS - Email Address Types
This is the package responsible for mapping the values from SuccessFactors into the payload that will be sent to Workforce.
Keywords
wfs, employee, email, mail, e-mail, Email Address Types, Packaged_Integration_SF_EC_to_WFS_EmpCenter, Packaged Integration - SF EC to WFS , KBA , LOD-SF-INT-CPI-TPI , Standard SF to 3rd Party Integration using CPI , Problem