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SAP Knowledge Base Article - PreviewSymptom
User is trying to login in the SAP Ariba Procurement Mobile App through User Credentials, the realm is configured with SSO and receives the following error:
Sorry, but we're having trouble signing you in.
User tried to log in to a device from a Platform (Unknown) that's currently not supported through Conditional Access policy. Supported device platforms are: iOS, Android, Mac and Windows flavors.
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Environment
SAP Ariba Procurement Mobile App - Latest Version
Product
SAP Ariba Procurement for Android all versions ; SAP Ariba Procurement for iOS all versions
Keywords
SSO, login, procurement, app, mobile, conditional, access, policy , KBA , BNS-ARI-CP-BMA , Mobile App , Problem
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