SAP Knowledge Base Article - Preview

3503258 - Same profiles show different matching rules under (Unique Identifiers) section in CDP at different time

Symptom

There are five different matching rules in Customer Data Platform (CDP) environment. 

Some accounts correctly show five matching rules under section (Unique Identifiers) in Customer Profile screen on one day, but the number of matching rules under the Unique Identifiers section change to three matching rules for example the next day.


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Environment

  • SAP Customer Data Platform
  • Identity Resolution
  • Matching Rules

Product

SAP Customer Data Platform all versions

Keywords

matching, rule, unique, identifier, cdp, ingest, keep, merge , KBA , CEC-CDP , SAP Customer Data Platform , Problem

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