3503306 - Importing prices with Excel in the backoffice failed without providing a useful error message

Symptom

While importing the prices for a catalog with Excel in the backoffice, the cronjob failed with the following error message.

24.08.05 09:17:54:060 ERROR Import has caused an error, see logs of cronjob with code=000004MO for further details
24.08.05 09:17:54:067 WARN Unresolved impex lines

INSERT_UPDATE Product;&ExcelImportRef;code[unique=true];catalogVersion(version,catalog(id))[unique=true];europe1Prices[dateformat=dd.MM.yyyy HH:mm:ss,translator=de.hybris.platform.europe1.jalo.impex.Europe1PricesTranslator]
,,,,begin 25, end 0, length 40;d4c223ba-c54c-4f05-8965-6dbc71829e51;23210;Staged:electronicsProductCatalog;JPY_LIST_PRICE 1 pieces = 128000.0 JPY N, 1 pieces = 128000.0 JPY N;

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP COMMERCE CLOUD

Product

SAP Commerce Cloud all versions

Keywords

import/export in backoffice, price row, customer prices list, ExcelEurope1PricesTypeTranslator, Europe1PricesTranslator, convertToJalo, de.hybris.platform.europe1.jalo.impex.Europe1PricesTranslator, UserPriceGroup; , KBA , CEC-SCC-COM-BC-BCOM , Base Commerce , Problem

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