Symptom
Incorrect Job Requisition details in RMK Job Feed.
Environment
- SAP SuccessFactors Recruiting Management
- SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Open an RMK Job Feed URL
- Notice that incorrect data are appearing in some fields.
Cause
The job requisition data sent from Recruiting Management (RMK) to Recruiting Marketing (RMK) was incorrect. Possible causes are:
- Incorrect field mapping.
- The field type, picklist id, or object name associated with the field has been changed.
- The field type configured for a custom reportable field does not match the field type in the template.
Resolution
Incorrect field mapping:
- Go to Admin Center > Setup Recruiting Marketing Job Field Mapping.
- Select the job requisition template.
- Review the Recruiting Management Field mapped with the Recruiting Marketing Field.
- Modify the field mapping to the correct field.
- Un-post and re-post the affected job requisitions.
Field definition changes (field type, picklist id, object name):
- Go to Recruiting > Job Requisitions.
- Open the job requisition.
- Update the field which data is incorrect in the job feed.
- Save the job requisition.
Note:
- Make sure to update the field value in the existing job requisitions after making changes to the field type, picklist id, or object name associated with a field.
- Always refresh the OData API metadata after making these field changes.
- To bulk update job requisitions, refer to the KBA 2771951.
Field type mismatch for custom reportable fields:
- Go to Provisioning > Configure Reportable Custom Fields > Job Req.
- Check the field type configured for the custom Field ID.
- Remove the Field ID from the wrong field type and add it to the correct field type.
- Save the change and run 'Synchronize Existing Data'.
- Go to Admin Center > OData API Metadata Refresh and Export, refresh the metadata.
- Un-post and re-post the affected job requisitions.
Keywords
RMK, RCM, Job Feed, Incorrect, Job Data, Value, Wrong, Job Requisition , KBA , LOD-SF-RMK-INT , Int with RCM, Data Mapping, AwLi, Multilocation posting , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-RMK-MED , RMK Media Requests and Feeds , LOD-SF-RMK-JOB , Job posting issues, Real Time Job Sync , Problem