SAP Knowledge Base Article - Preview

3503584 - Serviced Customer/Supported Customer/CCC Customer when creating a case - SAP for Me

Symptom

  • Why do I see Serviced Customer/Supported Customer/CCC Customer when creating a case?
  • Why do I see different customer types when creating a support case?
  • Duplicated customer entries when creating a support case
  • Customer selection list shows different customer types
  • What is Supported Customer?
  • What is Serviced Customer?
  • What is CCC Customer? 


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Environment

SAP for Me > Create a Case

Keywords

var-d partner, corporate group function, SP function, SU , KBA , XX-SER-FORME , SAP for Me , How To

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