3503602 - Inability to Filter by Return to Supplier Number in Customer Return Notification Screen

Users are unable to filter by the Return to Supplier number in the "New Customer Return Notification" screen when attempting to process inter-company returns. Despite entering the Return to Supplier number in various fields, no results appear.

'ABC' = Return to Supplier ID. 

SAP Business ByDesign.

1. Navigate to the Inbound Logistics work center.
2. Select "New Customer Return Notification" under Common Tasks.
3. Enter Return to Supplier ID ABC in the Outbound Delivery ID field.
4. Click "Go."
5. Observe that no results appear.

This functionality is not currently possible within the system.

Since the two companies act as separate entities within the system in the inter-company scenario, the Customer Return cannot be linked with the Return to Supplier of the other company.

The system is working as designed.

Inter-Company Customer Return Notification Return to Supplier Error , KBA , AP-SDM , Supply and Demand Matching , Problem