3503688 - Onbordee not visible in the dashboard after accepting as rehire in Onboarding Rehire Verification - Onboarding

• Onbordee is not visible in the onboarding dashboard, after the admin accepted them as Rehire during Onboarding Rehire Verification.
• There is an unfinished job in Admin Center > BPE Monitor Process with an exception message that indicates to check back-end logs.
• Back-end logs:
  PaymentInformationV3' definition not found in MDF data model. Either the 'PaymentInformationV3' definition is invalid or Corresponding module is not enabled.
  Object Definition is Null for provided Object Type. Please ensure that the corresponding feature is enabled via Upgrade Center or Provisioning.

SAP SuccessFactors Onboarding

1. Initiate onbordee manually.
2. Complete New Hire Data Review and Personal Data Collection steps.
3. Onbordee lands in Onboarding Rehire Verification.
4. Admin accept the candidate as Rehire.
5. Onbordee is not visible in the onb dashboard.
6. There is an error in BPE Manage Process Task.

• In Provisioning switch: "Enable new Payment Information (MDF-based, effective-dated, and employment-specific)." is not enabled.
• This switch is needed when using Onboarding Rehire Verification (2nd rehire check). It is used during the merge of data from the intermediate onboardee to the rehire user which is detected post the second rehire check.

1. In Provisioning enable switch: "Enable new Payment Information (MDF-based, effective-dated, and employment-specific)."
2. In the UI, in Admin Center > BPE Manage Process Task, restart BPE tasks of affected onbordees.

KBA 2968902 - How to restart tasks through BPE - Onboarding

Payment Information switch, rehire not visible, RONE, ROOE, rehire not in the dashboard , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem