SAP Knowledge Base Article - Public

3503708 - Error 36 when initiating Onboarding - Onboarding

Symptom

Candidate is being initiated in Onboarding and in To-do tile the error that appears is: [Error Code: 36]



Environment

SAP SuccessFactors Onboarding

Cause

The code error 36 is "NO_ACTIVE_USER_INTERNATIONAL_TRANSFER_NEW_EMP = 36"

One of the possible causes for the error is the user for whom legal entity transfer initiated is Inactive.

Resolution

The user that belongs to the Legal Entity Transfer must be Active in SuccessFactors

Keywords

error, onb, 2.0, successFactors, legal, entity, transfer, 36 , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem

Product

SAP SuccessFactors Onboarding all versions