3503718 - Error message "No customer master record exists for sold-to party xxxxxxxxxx" displayed when creating a Sales Order

Although customer master data is correctly maintained, creating a sales order it's not possible due to error message "No customer master record exists for sold-to party xxxxxxxxxx".

SAP S/4HANA Cloud Public Edition

1. Go to app Create Sales Orders - VA01;
2. Create a new order for a customer;
3. It's not possible due to error message: "No customer master record exists for sold-to party xxxxxxxxxx".

Customer is not assigned to a Sales Area.

1.  Go to app 'Manage Customer Master Data'.
2. Search for the Customer and select it.
3. Open the Customer in Edit mode.
4. Go to 'Sales Areas' tab and assign the Customer to the relevant values for the sales area (Sales Organization, Distribution Channel and Division).
5. The partner functions for Sold-to Party, Ship-to Party, Bill-to Party and Payer will be populated.
6. The user can change these manually or leave as the default values. 
7. Click Save.

• Working with Partner Determination (Example) | SAP Help Portal
• Partner Type and Partner Function | SAP Help Portal

sold-to party, ship-to party, bill-to party, payer, partner functions, customer master data, master data, business partner, sales area, BP, KU, SP, BP, PY, SH , KBA , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , Problem