SAP Knowledge Base Article - Preview

3503718 - Error message "No customer master record exists for sold-to party xxxxxxxxxx" displayed when creating a Sales Order

Symptom

Although customer master data is correctly maintained, creating a sales order it's not possible due to error message "No customer master record exists for sold-to party xxxxxxxxxx".


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

sold-to party, ship-to party, bill-to party, payer, partner functions, customer master data, master data, business partner, sales area, BP, KU, SP, BP, PY, SH , KBA , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , Problem

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