SAP Knowledge Base Article - Preview

3503817 - TCP packet capture analysis for SAP GUI connection resets

Symptom

Your SAP GUI client is suffering from random or intermittent network disconnections as documented in SAP Note 3295417 - How-to: Diagnose SAP GUI disconnections caused by "connection to partner broken" error.

You have followed the instructions to record TCP packet captures as instructed in the above SAP Note. Follow the below guidelines to analyze the packet captures.

Disclaimer: The below information is meant to act as a guide only on how to approach and analyze packet captures based on our own limited SAP experience. For detailed and intricate analysis, you must consult with your own networking team and network engineers.


"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4 HANA
  • ABAP PLATFORM - Application Server ABAP
  • SAP GUI for Windows

Product

ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

KBA , BC-NET , Formerly used for network tests , BC-FES-GUI , SAP GUI for Windows , BC-CST-DP , Dispatcher, Task Handler , How To

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