3503817 - TCP packet capture analysis for connection resets

Your SAP system is suffering from random or intermittent network disconnections, and you have followed instructions to record TCP packet captures. Follow the guideline below to analyze the packet captures.

Disclaimer: The below information is meant to act as a guide only on how to approach and analyze packet captures based on our own limited SAP experience. For detailed and intricate analysis, you must consult your own networking team and network engineers.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• SAP NetWeaver
• SAP Web Application Server for SAP S/4 HANA
• ABAP PLATFORM - Application Server ABAP
• SAP GUI for Windows

TCP/IP Ports of All SAP Products, ICM trace, dev_icm, Client, target, server, receive, sender, Gateway trace, dev_rd, Dispatcher trace, dev_disp, client IP address, timestamp, client IP address, client server port, <IP address of client>:<client port>, source IP address, source port, JAVA instance IP address, JAVA instance port,
10054: WSAECONNRESET: Connection reset by peer, SAP target system IP address, SAP dispatcher port, local SAP GUI client IP address, SAP GUI client source port, Wireshark, capture file, TCP packet 3540494 - Generic instructions to setup TCP packet captures for network analysis , KBA , BC-NET , Obsolete - Formerly used for network tests , BC-FES-GUI , SAP GUI for Windows , BC-CST-DP , Dispatcher, Task Handler , How To