SAP Knowledge Base Article - Preview

3503887 - E-Mails can be Sent From Ticket Despite Disallowed Contact Permission

Symptom

E-Mails can be sent from a ticket despite disallowed contact permission.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2405

Keywords

send email, e-mail, contact permission, disallowed, not allowed, ticket, interactions, outbound , KBA , LOD-CRM-SC-EML , Email , Product Enhancement

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