Symptom
- An application error occurred when onChange business rule was triggered.
- errorId=null, timestamp=null, errorMessage=n is undefined
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Open a job requisition.
- Edit a field that triggers an onChange business rule.
- An application error pops up.
Cause
A rule is configured to edit a field that cannot be edited by the user/operator. The onChange Business Rule does not work for Read-Only fields.
Resolution
Go to Admin Center > Manage Rules in Recruiting to review the Field Change Rules configured on the related pages.
There are two solutions to this issue:
- Option 1: Remove the business rule from "Field Change Rules" (onChange) and add it to "Save Rules" (onSave) instead.
- Option 2: Grant the write permission to the user/operator to enable editing of the target field configured in the business rule.
See Also
Keywords
RCM, application error, business rule, errorId, job requisition, change, operator, edit , KBA , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem
Product
SAP SuccessFactors Recruiting all versions