3504338 - Receive error "Cancelation of GM not possible: follow-up documents are active" when cancelling the "Goods Receipt"

Receive error "Cancelation of GM not possible: follow-up documents are active" when cancelling the "Goods Receipt" document of the "Returns Delivery". However, the follow-up inspection document has already been confirmed and is not able to be reverted anymore.

SAP S/4HANA Cloud Public Edition

The root cause lies in that "Goods Movement to Unrestricted-Use Stock", which is the follow-up document of the "Inspection" document is not cancelled.

The solution is to firstly cancel the "Goods Movement to Unrestricted-Use Stock" document. Then, delete the "Inspection" document. And finally, cancel the "Goods Receipt" document of the "Returns Delivery".

Returns order, Cancelation, GM, Goods Movement, Not possible, Follow-up documents, Active, Goods receipt, Returns delivery, Inspection, Confirmed, Revert, Unrestricted-Use stock , KBA , SD-SLS-RE-2CL , Returns (Public Cloud) , Problem

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions