SAP Knowledge Base Article - Public

3504419 - CSB Email Layout Error during Preview - Recruiting Marketing

Symptom

An email layout can be created and saved but when previewing a generic error appears : 



This seems to affect all DCs and environments.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Open Career site builder 
  2. Open Layouts
  3. Open Email 
  4. Open an email layout or configure a new one by adding any components and save
  5. Click on the Preview icon
  6. You can see the message "error"

Resolution

We are aware of the issue and are working on resolving it.

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Keywords

RMK-34314 , KBA , LOD-SF-RMK-CSB-LAY , Job Layouts, Email Layouts, Job Alerts Layouts , Bug Filed

Product

SAP SuccessFactors Recruiting all versions