SAP Knowledge Base Article - Public

3504514 - Quick actions in Microsoft Teams showing blank

Symptom

  • Unable to see Quick Actions when accessing MS Teams
  • Error when accessing SAP SuccessFactors Quick Actions in Microsoft Teams
  • Blank screen for quick actions in Teams

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Login to Microsoft Teams
  2. Open SAP SuccessFactors App
  3. Type Manage my Data
  4. Click any quick action
  5. Login your SuccessFactors account
    White screen display

Cause

Clickjacking is enabled from Provisioning, preventing the page from loading.

Resolution

The only workaround currently available is to turn it off.

Alternatively, in 2411 release, we will provide an enhancement to support customers with clickjacking enabled.

See Also

Keywords

WRK-1645, teams, Microsoft teams, MS Teams, click jacking, clickjack, third-party, iframe, sf, successfactors, worktech, work tech, , KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , Problem

Product

SAP SuccessFactors HCM Core 2405