SAP Knowledge Base Article - Public

3504566 - Error "The new start date cannot be greater than the end date. Please enter a date on or before MM/DD/YYYY" is seen when trying to delete data in employee profile

Symptom

Error "The new start date cannot be greater than the end date.  Please enter a date on or before MM/DD/YYYY" is seen when trying to history delete data in employee profile.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HXM Suite
SAP SuccessFactors Employee Central Core

Reproducing the Issue

  1. Login to instance
  2. Accessed employee record of the affected portler
  3. Viewing Changing History 
  4. Delete Entry
  5. Error is showing

Resolution

Advise user to  delete data via import full purge

Please refer to this KBA regarding 2201658 - Employee Central User Data Full Purge Import

kindly perform a Full Purge Import:

  1. In Admin Center > Import Employee Data, for example, select Job History
  2. Choose the ‘Full Purge’ option checkbox
  3. Choose the file created in step 3 and select ‘Validate’ to confirm the information is correct
  4. Once validation is completed with no errors, Import the file

 

See Also

2201658 - Employee Central User Data Full Purge Import

Keywords

History, Employee Profile, Portlet, Error , KBA , LOD-SF-EC-ACC , SuccessFactors Employee Central Accessibility , Known Error

Product

SAP SuccessFactors HCM Core 2405

Attachments

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