Symptom
Error "The new start date cannot be greater than the end date. Please enter a date on or before MM/DD/YYYY" is seen when trying to history delete data in employee profile.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors HXM Suite
SAP SuccessFactors Employee Central Core
Reproducing the Issue
- Login to instance
- Accessed employee record of the affected portler
- Viewing Changing History
- Delete Entry
- Error is showing
Resolution
Advise user to delete data via import full purge
Please refer to this KBA regarding 2201658 - Employee Central User Data Full Purge Import
kindly perform a Full Purge Import:
- In Admin Center > Import Employee Data, for example, select Job History
- Choose the ‘Full Purge’ option checkbox
- Choose the file created in step 3 and select ‘Validate’ to confirm the information is correct
- Once validation is completed with no errors, Import the file
See Also
Keywords
History, Employee Profile, Portlet, Error , KBA , LOD-SF-EC-ACC , SuccessFactors Employee Central Accessibility , Known Error
Product
Attachments
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