SAP Knowledge Base Article - Public

3504757 - Payment reject due to error FZ623 in Manage Automatic Payments App

Symptom

Due to the error message FZ623 "Payment with 1 print items, only 1 are allowed" in the log of the payment run in the "Manage Automatic Payments" app (ID: F0770), the payment is rejected.
For the payment method used, it has set the option 'Single Payment for marked item' and 'Note to payee lines is restricted to 1 rows' in configuration "Set Up Payment Methods per Company Code for Payment Transactions" (ID: 101044).

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Environment

SAP S/4HANA Cloud Public Edition 2408

Cause

Known issue, and the issue influences all countries, not only countries with active QR Bill.

Resolution

Our development team has recognized this issue and complete a correction.
This correction is planned to be delivered with Hotfix Collection 03.
The implementation is planned to take place in the next maintenance window at the weekend of August 17th.

Keywords

FZ623, Print Item, Manage Automatic Payments, Payment Method, Single Payment for marked item, 1 Rows, Set Up Payment Methods per Company Code for Payment Transactions, 101044 , KBA , FI-LOC-FI-CH-QR , QR-Bill , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions

Attachments

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