Symptom
Sync users is not possible for embedded SAC system
Environment
- Embedded SAP Analytics Cloud
- Enterprise SAP Analytics Cloud
Reproducing the Issue
- Login to IPS
- Run sync job
- Notice that it is failing and the job has been terminated
- In the IPS logs, there are many errors with 429 response codes
Cause
- The rate limit for SCIM API is 500 req/hr and 10 req/min as per SAC product design. The user sync is sending more than 10 req/min at times which is causing the excess requests to get 429 response that cause the issue.
Resolution
- Lower the request rate from user side.
Keywords
SAC, Too ,many ,requests , SYNC , OEM, IPS, limit , KBA , LOD-ANA-GTW , Gateway for SAP Analytics Cloud API , Problem
Product
SAP SuccessFactors HCM Core 2405