Symptom
User trying to download form template but system throws error even if template is maintained and also published.
Environment
SAP Business ByDesign
SAP Cloud for Customer
Reproducing the Issue
- Application and User Management workcenter
- Navigate to Form Template Maintenance View
- Select Form Template
- Choose Download
Error: Fetching template variant content failed
Cause
Error caused due to Inconsistency so form template need to be manually published again.
Resolution
If form template is maintained follow below steps to re-publish,
- Application and User Management workcenter
- Navigate to Form Template Maintenance View
- Select Form Template
- Choose Open with Easy Form Editor
- Under Preview user can view the maintained form
- Choose Publish and Confirm Publish.
Now user will be able to Download form without error.
Keywords
Form template download error, unable to download form template, publish form , KBA , AP-RC-FF , Forms Flexibility , Problem
Product
SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions