SAP Knowledge Base Article - Preview

3505129 - How to view all contacts in the database

Symptom

Users report seeing the 'Total contacts in the database' number after creating a Segment on the Emarsys UI. However, they are unable to directly access detailed contact information from this interface, leading to confusion about how to view or manage these contacts.


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys 1.0

Keywords

view segment contacts, database access, contact list visibility, SAP Emarsys, contact overview, registration tab , KBA , CEC-EMA-SEG , Segmentation , How To

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