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3505161 - Unable to connect to DB2 through Direct Connect since service not found - MFC DC DB2

Symptom

Direct Connect server is up and running in the new machines but users are unable to connect to DB2:

===

Msg 30001, Level 16, State 0:
Server 'dc01':
Service [service01] not found. Note: If using Service Name Redirection, user ID is case sensitive. <SMR>
CT-LIBRARY error:
ct_connect(): protocol specific layer: external error: The attempt to connect to the server failed.

====

The server.log will show these messages:

Loading service library file: $SYBASE/DC-15_0/connectivity/svclib/db2.so
Load Library failed : $SYBASE/DC-15_0/connectivity/svclib/db2.so : No such file or directory
Could not load service library: $SYBASE/DC-15_0/connectivity/svclib/db2.so

This is a DB2 Access Service (DB2AS).


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Environment

  • MFC DirectConnect 15.0 ESD#6
  • DB2 Access Service
  • AIX

Product

Sybase MainframeConnect 15.0

Keywords

MFC Mainframe Connect DirectConnect Direct Connect DB2AS DB2 Access Service SNA 30001 service not found If using Service Name Redirection, user ID is case sensitive Could not load service library svclib db2.so , KBA , BC-SYB-MFC , Mainframe Connect (MFC) , Problem

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