SAP Knowledge Base Article - Public

3505179 - JobClassification Displays as "No Data" for External User Despite Running Visibility Tool - Onboarding

Symptom

In the Onboarding process, external users are encountering an issue where the JobClassification displays as "No Data." Additionally, the visibility tool is not consistently updating the visibility settings automatically.

Environment

SAP SuccessFactors Onboarding

Cause

Missing permissions

Resolution

In order to solve the issue, please proceed as the following:

  1. Go to Manage Permission Roles > External Onboarding User role 
  2. Miscellaneous Permissions Category > Ensure that the object permissions are granted
  3. Onboarding or Offboarding Object Permissions > Grant the following permissions :
    • ONB2CustomTaskDataCollection (View & Edit)
    • Onboarding data collection configuration (View & Edit)
    • Onboarding data collection user configuration (View & Edit)

    Keywords

    Onboarding, obx, jobClassification, no data, empty, picklist, review, hire, data, personal, collection, permission , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem

    Product

    SAP SuccessFactors Onboarding all versions