SAP Knowledge Base Article - Public

3505228 - 060-004-6 error when clicking the "Previous form" link in the Competency section

Symptom

Error message received when attempting to access the "Previous form" link in the Competency section of the form under Last Year Rating tab .

"Your request has not been processed successfully. Please try again.

If the problem persists, please contact client support and tell them the event code and the server timestamp shown below.

060-004-6     Tue Jul 16 21:19:20 CEST 2024     Release build 2405.20240715055501 (20240715055501) - 3/sc57bcf11"

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Enable Display Last Skill/Competency Ratings in Form Template Settings. Select From a Form Template.
  2. Choose the previous form template from the drop down.
  3. Launch the form.
  4. Go to the Competency section, Last Rating tab.
  5. Click Previous Form link.

Cause

This is a Known Issue.

Resolution

The fix for this issue is planned to be deployed on 2H 2024 release (b2411).

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Workaround

Engineering can run a script to fix the issue for a specific form. Please note that this is only for one form. Please open a case with Support to request the script execution.

See Also

Keywords

KI2405, PMU-22797
, KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , Known Error

Product

SAP SuccessFactors Performance & Goals 2405