Symptom
- Hierarchical level Access defined for users in BW.
- When selecting the correct nodes in the input control, data is not reflecting in the charts.
Environment
- SAP Analytics Cloud Enterprise (2024.8.16)
- BW Live connection
Reproducing the Issue
- Login to SAC.
- Open story based on BW live connection.
- In the input control, select a node that the user has access to.
- Notice that the input control shows the selected node but also still showing the upper hierarchy node.
- Open filter settings.
- Select only the node that the user has access to, as Selected Members.
- The story loads correctly.
- If the input control is configured by a flat presentation (not Hierarchy) of the dimension, it loads correctly as well.
Cause
Missing BW Notes.
Resolution
Please apply SAP Notes:
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAP Analytics cloud, sac, story, issue, input control, hierarchy, bw, live, data , not loading, node, nodes, not reflecting, reflected, flat presentation, dimension , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud 1.0