SAP Knowledge Base Article - Public

3505402 - Unable to convert classic story to optimised in SAP Analytics Cloud (SAC)

Symptom

  • Unable to convert classic story to optimized design experience mode.
  • It takes 15 minutes time to appear to the Convert + Save As dialog box.
  • Error in console - Uncaught (in promise). RangeError: Invalid string length
  • No error on SAC screen. Stays on loading in progress indicator forever.

Environment

SAP Analytics Cloud

Connection - Live BW

Reproducing the Issue

  1. Login to SAC.
  2. Open the story.
  3. Go to File -> Convert to Optimized Design Experience. The dialog box will appear.
  4. Before converting, open the developer tools to capture console logs and network traces.
  5. Click on Convert + Save As.
  6. Loading in progress for 15 minutes.
  7. After 15 minutes, the dialog box will appear to give a new name to the story. Give a new name.
  8. After few seconds, notice the error in console logs - Uncaught (in promise). RangeError: Invalid string length
  9. SAC screen stays on Cloning story... without any error.

Cause

The issue is under investigation by the development team.

Resolution

The issue is under investigation by the development team.

Keywords

classic, optimized, story, conversion, dimension, measure, model, SAC , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0