SAP Knowledge Base Article - Public

3505565 - Unified Data Model : No field Values in Search settings and no jobs on site - Recruiting

Symptom

Several Symptoms can be observed:

  • No RCM fields appear for selection when opening the Search configuration in CSB 
  • When attempting to save the configuration in CSB for the search results cards or Filter Search, the error is shown: "The Search Results settings could not be saved from Career Site Builder to Recruiting because the two are not fully integrated for the Unified Data Model.
    Make sure you have performed all of the configuration steps required to prepare Recruiting data that Career Site Builder consumes for the Unified Data Model."
  • no jobs are returned in the search on the site

Environment

SAP SuccessFactors Recruiting Marketing

Resolution

An architecture change is planned with an upcoming release to prevent this issue from occurring.

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In the meantime, a workaround can be applied by Partners and Support by accessing Provisioning and running an RBP refresh to clear the permissions cache.

Keywords

PLA-48606 , KBA , LOD-SF-RMK-CSB-SEA , Search settings, search results , Known Error

Product

SAP SuccessFactors Recruiting all versions