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SAP Knowledge Base Article - PreviewSymptom
You have the requirement to activate utilities content in SAP Service Cloud Version 2 system.
However either you do not have Utilities Add on functionality available in the system or you want to know how to proceed to enable the same.
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Environment
SAP Service Cloud Version 2
Utilities Add on
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
utilities add-on;utilities services , KBA , CEC-CRM-UTIL , Utilities for SAP Sales/Service Cloud , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , How To
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