SAP Knowledge Base Article - Preview

3505671 - Reimbursement request for mistakenly activated BTP Services

Symptom

You have mistakenly activated services on SAP Business Technology Platform (SAP BTP) subaccount. The services have now been billed and you would like to seek reimbursement.
For example CPI / Integration suite.


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Environment

  • SAP Business Technology Platform (SAP BTP. URL: https://cockpit.btp.cloud.sap) 
  • SAP Cloud Foundry (CF)
  • SAP Business Technology Platform
  • SAP Integration Suite
  • Cloud Integration

Product

Cloud Integration all versions ; SAP BTP, Cloud Foundry runtime and environment all versions ; SAP Build Work Zone, standard edition all versions ; SAP Business Technology Platform all versions ; SAP Integration Suite all versions

Keywords

Reimbursement, Rejection, BTP Services, Activation by Mistake, Over usage, Balance Statements, Cloud Usage Page, Invoice, Integration suite, CPI, billing, refund, charge, refund. , KBA , BC-CP-BILLING , Consumption support operations CoE, Billing , BC-NEO-CIS , Commercial Infrastructure , BC-NEO-MET-REP , Metering Service for reporting on usage data , Problem

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