Symptom
Some fields on "E-Verify Confirm Details" screen are greyed out.
Environment
SAP SuccessFactors Onboarding
Cause
This is a product design.
Resolution
There is no specific permission to edit this section.
The only way to edit the data here is as below:
1. Go to Manage Data.
2. Choose Process and search the process for this candidate by Onboarding Process ID/ user ID.
3. Scroll down to "toComplianceProcess" and click the details of E-Verify.
4. Copy the E-Verify Data ID and go to Manage Data > E-Verify Data.
5. Click on Make correction under Actions and please update the data here.
Keywords
Onboarding, OBX, E-Verify Confirm Details, not editable, grey out , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem