SAP Knowledge Base Article - Public

3505851 - "E-Verify Confirm Details" screen is not editable - Onboarding

Symptom

Some fields on "E-Verify Confirm Details" screen are greyed out.

Environment

SAP SuccessFactors Onboarding

Cause

This is a product design.

Resolution

There is no specific permission to edit this section.

The only way to edit the data here is as below:

1. Go to Manage Data.

2. Choose Process and search the process for this candidate by Onboarding Process ID/ user ID. 

3. Scroll down to "toComplianceProcess" and click the details of E-Verify.

4. Copy the E-Verify Data ID and go to Manage Data > E-Verify Data.

5. Click on Make correction under Actions and please update the data here.

Keywords

Onboarding, OBX, E-Verify Confirm Details, not editable, grey out , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding all versions