SAP Knowledge Base Article - Public

3505947 - Monitor Payments App - when selecting batch reference number the link is disabled to Manage Payment Media App

Symptom

After upgrade to 2408 in 'Monitor Payments' App while entering to batch, the 'Reference Number' link in Payment Batch screen is disabled. Therefore navigation to 'Manage Payment Media' App is not working.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Enter App 'Monitor Payments'.
  2. Enter 'Batch Number' in the Header Bar. 
  3. In 'Payment Batch' screen select 'Reference Number'. The link is disabled. 

 'Reference Number' link is disabled.

 

Cause

Regression issue.

Resolution

  1. The issue has been fixed and will be delivered with next hotfix collection HFC04 available for customers 02.09.2024.
  2. There is a workaround to navigate into App 'Manage Payment Media' by main front (List Report) page of 'Monitor Payments' application through 'Reference Number' column.

 

See Also

SAP S/4HANA Cloud, 2-System Landscape – Upgrade & Maintenance Schedule

SAP S/4HANA Cloud, 3-System Landscape – Upgrade & Maintenance Schedule

Keywords

monitor payments, batch, reference number, link, disabled, payment media, F2388, F2 388, F1868, F1 868 , KBA , CA-GTF-FXU-FI-AP , Fiori FXU Accounts Payable FI-FIO-AP , Problem

Product

SAP S/4HANA Cloud Public Edition 2408

Attachments

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