SAP Knowledge Base Article - Public

3506048 - Data should be of maximum 5 characters. Correct it and try again. :- { {defaultAddress/correspondenceLanguage}

Symptom

When trying to perform a Data Import for Account Entity, you end will up with the following error :

Data should be of maximum 5 characters. Correct it and try again. :- { {defaultAddress/correspondenceLanguage} Data should be of maximum 5 characters. Correct it and try again. }

Environment

SAP Sales and Service Cloud

Reproducing the Issue

  • Fill all the relevant details in the Account Import File.
  • Also, in order to reproduce the issue, fill the data for the Column Main Address_Language with the language Name. (Ex: English)
  • Import the File and the above mentioned error occurs.

Cause

Main Address_Language column is filled with Incorrect value thus the column length checks always happen before the actual business logic checks are performed.

With that the import already terminates, when the content passed violates against that.

Resolution

Fill the column Main Address_Language with the Code value. (i.e) en

For column Main Address_Language, you can also see in template download that you get the runtime codelist which you can look up to check supported code values.

Keywords

KBA , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0