SAP Knowledge Base Article - Public

3506098 - Quoted Version can't be set to active

Symptom

It is not possible to set the MASTER back to active on quote

    • no button in shopping cart
    • no change possible on revision page.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Start a new quote
  2. Fill in all needed customer details and add locations
  3. Add a complete configured product to shopping cart
  4. Generate the documents => Status changes to "Quoted"
  5. Create a new Revision
  6. Set the revision to active
  7. Go back to the MASTER.

Cause

The workflow is not properly configured, new active revision action on the quoted in workflow 

Resolution

Check on "new active revision action" on the "quoted" in workflow 

See Also

Information about Quote Revisions can be checked here: Quote Revisions | SAP Help Portal 

Keywords

MASTER, ACTIVE, Quoted version, CPQ, workflow , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ 2024