Symptom
Not able to add the field condition from statement template after it was edited once.
Environment
- SAP SuccessFactors Compensation
- SAP SuccessFactors Variable Pay
Reproducing the Issue
- Compensation home
- Manage statement templates
- Open any template
- Add a condition to one of the fields
- Save the template
- Refresh the page, field is no longer editable
Cause
The issue is because the value being added has a "/" such as "N/A"
Resolution
The fix for this issue is planned to be deployed on 2H 2024 release (b2411).
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
Workaround
As a workaround it can be inputted the equivalent HTML character name (/) or number(/) for "/". Than in the condition you will put the value such as "#N/A".
Keywords
VRP-14645, Statement, Condition, N/A, Edit , KBA , LOD-SF-CMP-PS , Personal Statements , LOD-SF-VRP-PS , Personal Statements , Known Error