Symptom
You are seeking to assign Surveys to specific Visits of an Account and are not able to achieve it with the Survey frequency "Always" or "Once".
Neither the Always or Once frequency match your business needs.
Example:
- You want a specific Survey to be answered only on specific Visits, such as a 'Store Check' and not all Visits of that same Account.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
KBA , LOD-CRM-ACT-VST , Visit Planning , LOD-CRM-ACT-ROT , Activity Routing , LOD-LE-SUR-DEF , Survey definition = design time , How To
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