SAP Knowledge Base Article - Public

3506219 - When importing Pension Plan Contributions error is faced

Symptom

During pension plan contributions import the error "You are not eligible for this benefit on" is presented. 

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Cause

Issue is related with rule configuration. 

Resolution

Review the contribution rules to make sure they are setting correctly employee and employer contribution. 

For that you can use a rule trace (2257064 - Employee Central - Business Rule Execution Log). 

Keywords

Please contact your administrator, scenario rule, INC8868078 , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core 2405