Symptom
The error below occurs when a Manager or an alternate manager withdraws the class registration for subordinates.
Error :
Please report the following error to your system administrator:
Missing CSRF Token for the request URI: /user/common/unregisterFromManageRegistration.do
Environment
SAP SuccessFactors Learning 2405
Reproducing the Issue
1. Enroll the user to class
2. Login to BIZX as a Manager
3. Navigate to My Learning
4. Select My Teams or HRBP
5. Select the subordinate-> Search the item-> Click Dropdown-> View Registration-> Click 'Withdraw' -> An error "Missing CSRF Token for the request URI: /user/common/unregisterFromManageRegistration.do" occurs
Cause
This is identified as a defect.
Resolution
The engineering team has addressed the issue, and it is planned to fix through the version "B2411".
Temporary Workaround :
To withdraw registration/waitlist from the class, the user can either self withdraw or admin can do it from the admin console.
Keywords
Missing CSRF Token for the request URI, user/common/unregisterFromManageRegistration.do, manager unable to withdraw the class registration for subordinates , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Known Error