SAP Knowledge Base Article - Public

3506350 - Error "No connection to Concur system could be established to fetch OAUTH token" During Replication Of Cost Objects

Symptom

User facing error 'No connection to Concur system could be established to fetch OAUTH token" while trying to perform a Cost Object Outbound Run.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go To Master Data Replication
  2. Select Cost Object Outbound Runs
  3. Click on Start Immediately
  4. Click on refresh to see the new Run ID and the log

Below error message is displayed:

"No connection to Concur system could be established to fetch OAUTH token."

Cause

Error might be causing due to below reasons:

  1. Cloud Platform Integration(CPI) tenant Password is incorrect .
  2. Some firewall issues due to which connection is not working.

Resolution

Configure concur middleware once again from User end.

Follow steps provided in attached document,

  1. Login to Cloud Platform Integration (CPI) tenant
  2. Locate "SAP Business ByDesign to SAP Concur Integration Enhancements"
  3. Choose Copy
  4. Locate "SAP Business ByDesign to SAP ConcurIntegration"
  5. Choose Copy
  6. Go to Design View
  7. Both "SAP Business ByDesign to SAP Concur Integration Enhancements" and "SAP Business ByDesign to SAP ConcurIntegration" will be available in Design View
  8. Deploy it and after deployment user can see the Iflows in started state.
  9. Login to  SAP Business ByDesign Tenant
  10. Go to Application and User Management WorkCenter
  11. Create New Communication Systems and New Communication Arrangements (Follow attached Document for creation steps and screenshots).

See Also

SAP Business ByDesign and Concur Integration Guide

Keywords

No connection to Concur system, error while connecting to concur system,Configure concur middleware  , KBA , AP-INT-GEN , Reuse parts of the DU Integration Orchestration , Problem

Product

SAP Business ByDesign all versions

Attachments

CONCUR Middleware integration.pdf
CONCUR Middleware integration.pdf