SAP Knowledge Base Article - Public

3506592 - Pricing Issue CPQ - VC integration

Symptom

The prices are shown in the responder section; however, they are not included in the calculation of the total.

Environment

SAP CPQ SALES CLOUD

Cause

The method of determining the base price is not "selected options."

Resolution

  1. Navigate to the Setup menu
  2. Go to Providers and select SAP Integrations
  3. From there, access the General Settings section
  4. Within this section, modify the base price determination method by selecting the option "Selected options."

See Also

Define SAP General Attribute Mappings | SAP Help Portal

Keywords

total is zero in configuration, total is zero, calculation is not correct, total amount is zero, zero, calculation is zero, pricing issue, VC pricing, variant configuration , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ all versions