SAP Knowledge Base Article - Public

3506603 - 'Description' of Customer or Internal Projects changes after switching system language

Symptom

Text from the Description of a project changes in app 'Plan Customer Projects' or 'Plan Internal Projects', if user changes the system language.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open app 'Plan Customer Projects' or 'Plan Internal Projects';
  2. Search for a project;
  3. With the system language in English, check and/or fill the project 'Description';
  4. Change the system language (by clicking on User icon >Settings > Language and Region);
  5. Notice that the project Description will be empty.

Cause

The Description of a Customer or Internal Project is stored in the system language in which it was inserted.

If an user add the Description while the system language is set as English, the respective text will only be displayed when the system language is English. If the user changes the system language to German, for example, the description will be empty as default.

Resolution

To keep the 'Description' identical when changing the system language, it is necessary to manually type the text in different languages.

Keywords

S/4HANA Cloud, project, customer projects, internal projects, description, language, system language, empty, translation. , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions