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SAP Knowledge Base Article - PreviewSymptom
In certain cases, users navigating to Planning and Dispatching > Dispatching Board may be unable to view their reservations (PersonReservation objects). Despite not being visible on the Dispatching Board, these reservations still exist in the database and can be retrieved using the Query API. Moreover, when affected users check their calendars on mobile devices, the reservations are visible.
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Environment
SAP Field Service Management
Product
SAP Field Service Management 1.0
Keywords
SAP FSM, SAP Field Service Management, PersonReservation, Dispatching Board , KBA , CEC-SRV-FSM-PD-SCA , ServiceCall application , How To
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