3507031 - Parent/Child structure inconsistencies with container

• In some structures, the container row shows as an ordinary product and not aligned
• When container attribute does not have a product, it will not be shown on quote.

SAP SALES CLOUD CPQ

There are two scenarios where containers behaves differently:

1. Child product not shown as line item
   1. Have a product defined as "Parent/Child System (List)" (product A)
   2. Have a child product (product B) defined inside a container and add it to the product A
   3. Add product A to quote
   4. Product B will not be shown as a line item, but as a regular product
   5. The same happens if structure is in more levels, meaning the grand parent is defined as "Parent/Child System (List)"
2. Container attribute not shown as product
   1. Create a container attribute
   2. Have the container attribute inside a product
   3. Add product to quote
   4. Container rows will not be present in quote if they do not use products.

Expected behavior.

These are limitations for container model:

1. If a parent is defined as "Parent/Child System (List)" it will show as a product, not as ordinary line item
2. A container attribute that does not have a product linked to it will not show up as line item when the attribute is marked as such.

Limitation, Container, Parent/Child, Structure, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error