SAP Knowledge Base Article - Public

3507118 - Custom MDF Portlet with a User Field type is Not Clickable

Symptom

• In a custom MDF portlet, when a user field is filled with an active employee, the employee's name is not clickable to access their profile.
• This behavior differs from the manager field in the job information portlet, where the manager's name is clickable and leads to their profile.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors HCM 2405

Reproducing the Issue

1. Fill the user field in the custom MDF portlet with an active employee.
2. Attempt to click on the employee's name to access their profile.

Cause

The behavior of the job information portlet is specific and hard-coded. It is not possible to replicate this behavior and make a similar field on a custom MDF object.

Resolution

Currently, the system does not support having a clickable link for the user in a custom MDF portlet. You may consider to visit the  Influence Improvements platform  and raise a request for possible future development cycle considerations. - 2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

MDF, portlet, user field, clickable, employee profile, job information portlet, custom MDF object, active employee, sf, sfsf , sf sf, SuccessFactors, SuccessFactor, Success Factor, bizx, Live Profile MDF Information, PP3, manage data , KBA , LOD-SF-MDF-PP3 , MDF on People Profile , Problem

Product

SAP SuccessFactors Platform all versions