SAP Knowledge Base Article - Preview

3507143 - Live Interaction Widget Settings Not Displaying in SAP Service Cloud V2

Symptom

  • User is unable to view the Live Interaction Widget Settings in the user interface.
  • The user interface is not rendering the widget settings as expected.


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Environment

  • SAP Service Cloud Version 2 1.0
  • SAP Sales Cloud Version 2 1.0

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

CTI Configuration, Live Interaction Widget, UI not loading, Provider Details, Provider ID, Provider URL, Channels options, SAP Service Cloud V2, user interface issue. , KBA , CEC-CRM-AD , Agent desktop - live channels , Problem

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