SAP Knowledge Base Article - Public

3507172 - Permission Denied when Adding Competencies to Job Requisition with Job Profile - Talent Intelligence Hub - Recruiting Management

Symptom

  • When attempting to add competencies to the job requisition's job profile, a "Permission Denied" error message is displayed.
  • User could receive one of the following errors
    • Error: "Permission Denied. Check if you have the necessary permission to view this data. Please contact your administrator for assistance"
    • Error: errorMessage=Access is denied, code=NotAuthorized 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Recruiting Management
  • Talent Intelligence Hub

Reproducing the Issue

  1. Open a Job Requisition.
  2. Go to the Job Profile tab.
  3. Go to the Competencies section, click on "Add" button.
  4. A "Permission Denied" error appears.

Cause

The user does not have necessary permissions to use the Talent Intelligence Hub.

Resolution

  1. Navigate to Admin Center > Manage Permission Roles.
  2. Edit the permission role assigned to the user.
  3. Click on Next to Add Permissions.
  4. Look for "Growth Portfolio".
  5. Enable the following permissions:
    • Attribute (View)
    • Attribute Type (View)
    • Growth Portfolio (View)
    • Tag (View)
      
  6. Click on Next.
  7. Save.

Note: The permission change can take a few minutes. To validate the permission, the user needs to log out and log in again.

See Also

User Assistance Documentation:

KBA 3396553 - Permission Denied when Adding Competencies in Job Requisitions - JDM 1.0 - Recruiting Management

Keywords

RCM, TIH, JPB, JDM, Talent Intelligence Hub, Competency, Job Profile, Job Requisition, Permission, Denied, Error, Unable to add , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-TIH-JPB , Job Profile Builder , Problem

Product

SAP SuccessFactors Recruiting all versions