Symptom
- When attempting to add competencies to the job requisition's job profile, a "Permission Denied" error message is displayed.
- User could receive one of the following errors
- Error: "Permission Denied. Check if you have the necessary permission to view this data. Please contact your administrator for assistance"
- Error: errorMessage=Access is denied, code=NotAuthorized
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Recruiting Management
- Talent Intelligence Hub
Reproducing the Issue
- Open a Job Requisition.
- Go to the Job Profile tab.
- Go to the Competencies section, click on "Add" button.
- A "Permission Denied" error appears.
Cause
The user does not have necessary permissions to use the Talent Intelligence Hub.
Resolution
- Navigate to Admin Center > Manage Permission Roles.
- Edit the permission role assigned to the user.
- Click on Next to Add Permissions.
- Look for "Growth Portfolio".
- Enable the following permissions:
- Attribute (View)
- Attribute Type (View)
- Growth Portfolio (View)
- Tag (View)
- Click on Next.
- Save.
Note: The permission change can take a few minutes. To validate the permission, the user needs to log out and log in again.
See Also
User Assistance Documentation:
- Permissions Required for Using Talent Intelligence Hub
- SAP SuccessFactors Recruiting Integration with Talent Intelligence Hub
KBA 3396553 - Permission Denied when Adding Competencies in Job Requisitions - JDM 1.0 - Recruiting Management
Keywords
RCM, TIH, JPB, JDM, Talent Intelligence Hub, Competency, Job Profile, Job Requisition, Permission, Denied, Error, Unable to add , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-TIH-JPB , Job Profile Builder , Problem