3507175 - Administrator is Unable to Edit CPE hours for External Learning History Record

Administrator is unable to edit CEP hours for External Learning record in 'Edit Learning History'.

SAP SuccessFactors Learning

1. Administrator navigates to Learning Administration > Manage User Learning > Edit Learning History > search for the user > View Summary

2. Note there are some sections such as CPE and cannot be edit.

It is working as expected. This is the core mapping on the External Learning Request form and cannot be changed once the history has been recorded.

Administrator/Approver can edit CEP hours before approving it if necessary. 

1. Navigate to Learning > Approvals > Search for the External Learning Request form

2. Scroll down and locate to B.12 field  'Training Credit', the value put there will be brought to the "CPE Hours".

Note: As per KBA 2544732, it is possible to see that not all External Request fields will populate the data in the respective LMS history record. 

SAP Blog can help for more details about the usage of the SF-182 form.

External Learning Request Configuration / Customization – SAP SF LMS – Guide

2544732 - External request - total hours report - SAP for Me

2186841 - FAQ: What is the difference between Credit Hours, Total Hours, Contact Hours, CPE Hours and Duration? - SAP for Me

Edit Learning History, CEP hours, External Learning Request, SF182 form , KBA , LOD-SF-LMS-TRA , Training Planner , Problem