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3507183 - Why does account registration show error 400003 "email already exists" when option "Protect Against Login Identifier Harvesting" is enabled?

Symptom

Why does account registration show error 400003 "email already exists" when option "Protect Against Login Identifier Harvesting" is enabled?

Statement in CDC documentation "When enabled, new users won't be notified if a requested login ID already exists,"


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Environment

  • SAP Customer Data Cloud
  • Account Registration
  • Risk-Based Authentication (RBA)

Product

SAP Customer Data Cloud all versions

Keywords

account, login, loginID, harvesting, rba, registration, email, already, exists, validation, 400003, 400009, captcha, recaptcha, protect, against, identifier , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem

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