Symptom
- There is a custom token in the email template, it is mapped to a field from process object.
- When the email is triggered the token does not work, it is empty.
Environment
SAP SuccessFactors Onboarding
Cause
Known product limitation.
Resolution
Custom email tokens mapped from Process Object are not supported.
See Also
KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products
Keywords
custom token, ONB2Process, empty token, blank token email , KBA , LOD-SF-OBX-EML , Notifications , LOD-SF-OBX-NF , Notifications Framework , Product Enhancement
Product
SAP SuccessFactors Onboarding