SAP Knowledge Base Article - Public

3507192 - Custom email token does not work when mapped to Process object - Onboarding

Symptom

  • There is a custom token in the email template, it is mapped to a field from process object.
  • When the email is triggered the token does not work, it is empty.

Environment

SAP SuccessFactors Onboarding

Cause

Known product limitation.

Resolution

Custom email tokens mapped from Process Object are not supported.

See Also

KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products 

Keywords

custom token, ONB2Process, empty token, blank token email , KBA , LOD-SF-OBX-EML , Notifications , LOD-SF-OBX-NF , Notifications Framework , Product Enhancement

Product

SAP SuccessFactors Onboarding