3507609 - Unable to purge Cancelled Onboardee through DRTM Master Data Purge

Onboarding is cancelled but not able to purge the inactive candidate through DRTM Master Data Purge as he/she is excluded.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors Onboarding

1) DRTM Master Data is enough, you don't need to perform DRTM Onboarding Purge later.

2) In DRTM Master Data, please use “Upload a list of inactive users only (by User ID or Assignment ID) ” instead of select one user

3) Check "Ignore data retention time configuration for this purge request" to ignore any configured data retention times, and purge the master data of these users immediately. 

Enhancement to DRTM Master Data Purge

purge, DRTM, inactive user, , KBA , LOD-SF-OBX-GDP , Data Protection , Problem