SAP Knowledge Base Article - Public

3507609 - How to purge Cancelled Onboardee through DRTM Master Data Purge - Onboarding

Symptom

Onboarding is cancelled. How to purge the inactive candidate through DRTM Master Data Purge as he/she is excluded.

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Environment

SAP SuccessFactors Onboarding

Resolution

  1. DRTM Master Data is enough, you don't need to perform DRTM Onboarding Purge later.
  2. In DRTM Master Data, please use “Upload a list of inactive users only (by User ID or Assignment ID) ” instead of select one user
  3. Check "Ignore data retention time configuration for this purge request" to ignore any configured data retention times, and purge the master data of these users immediately.

See Also

Enhancement to DRTM Master Data Purge

Keywords

purge, DRTM, inactive user, delete users, step to purge, unable to purge, cancelled status, cancelled  , KBA , LOD-SF-OBX-GDP , Data Protection , How To

Product

SAP SuccessFactors Onboarding all versions